Best Auto Repair, Parma

CODE OF ETHICS

CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

Quote reviewicon

The time saved from not having to bring our vehicles back 2 or 3 times for the same problem has been a great asset to us.

Quote reviewicon

We appreciate the quick turn around time you have given us. The need for spare vehicles in our fleet has been reduced.

Quote reviewicon

We have been doing business with Parma CCS for the past 5 years and have noticed a 60% drop in repair costs with the preventative maintenance program set up for us.

Partners

ASE (Automotive Service Excellence)
Federated Auto Parts
BBB Accredited Business
NFIB (National Federation of Independent Business)
Car Care Aware
TAP TO CALL NOW 216-741-0446 X