CUSTOMER SURVEY

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Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Parma Car Care Specialists is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Parma Car Care Specialists we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Reviews

The time saved from not having to bring our vehicles back 2 or 3 times for the same problem has been a great asset to us.

Rick DeGeronimo - Independence Excavating

We appreciate the quick turn around time you have given us. The need for spare vehicles in our fleet has been reduced.

Reed Kleinman - Advanced Vending

We have been doing business with Parma CCS for the past 5 years and have noticed a 60% drop in repair costs with the preventative maintenance program set up for us.

Gregory C. Faschian, President - Staffco, Inc.

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